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Shipping to a collection point

Shipping to a collection point

Shipping to a collection point is now available: a new shipping service, more eco-friendly and that will save you time and contribute to the safeguarding of the environment.

If you don't want to stay at home all afternoon waiting for your filaments, you can send them to the nearest collection point and pick them up whenever you want.

How does it work?

During the purchase process you just have to choose one of the pick-up points in your area and the package will be at your disposal from 24-48 hours after the purchase for collection when you prefer.

How do I select the collection point?

During the purchase process you will find three shipping methods: the classic Express Courier and Click & Pick-up at our headquarters, and now also the shipment to the pick-up point.

  1. By clicking on the button "Select the pick-up point" you can choose the nearest point.
  2. By entering your address, on the map will appear all the places where you can send your package and the related shipping cost.
  3. Once you have selected the collection point you prefer, click on the "confirm" button at the bottom right.

Our site will return to the purchase screen and you can proceed with the payment.

Attention: there are some limitations

At the moment we are experimenting with shipping to the collection point only for our Italian customers.

In order to receive the order at the selected pick-up point, you must compose the package without mixing different sizes of spools within the same shipment.

You can therefore order:

  • Maximum 10x250gr spools
  • Maximum 5x700gr/1Kg spools
  • Maximum one 2,5Kg spool
  • Loads of samples!

Why have we added the pick-up point modality?

FILOALFA® has always been attentive to the needs of its customers and to those of the environment. In fact, our commitment to sustainability also starts with small gestures such as the reduction of unnecessary trips by couriers.

We hope that this initiative will be appreciated and that more and more people will decide to use it in order to limit the movement of couriers and contribute to the safeguarding of the environment.

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